Overview

OMK Made creates limited edition original, hand made artworks and replicants. We have a strict but fair returns policy that protects both buyer and artist. Please read this policy carefully before making a purchase.

Original Works

All sales of original paintings are final. We do not accept returns or offer refunds on original works unless the item arrives damaged or is materially different from its listing.

Where a valid damage claim is accepted, we will offer either a full refund or, where possible, restoration and re-shipment at no extra cost to the buyer.

Replicants (Limited Edition Prints)

Replicants may be returned within 14 days of delivery, provided they are:

• In original, undamaged condition
• Returned in original packaging
• Accompanied by proof of purchase

Return shipping costs are the responsibility of the buyer unless the item arrived damaged or was sent in error. Once we receive and inspect the returned item, refunds are processed within 5–10 business days to the original payment method.

Shipping Damage

All works are carefully packaged before dispatch. In the rare event of shipping damage, retain all packaging materials and contact us immediately at omkmade@gmail.com. We will work with you to resolve the issue as quickly as possible.

Contact

For any refund or return queries, please contact:

Who We Are

OMK Made is an independent fine art studio based in Accra, Ghana, operated by Christopher Owusu-Manu. This privacy policy explains how we collect, use, and protect your personal information when you visit or interact with our website.

Information We Collect

We collect information you provide directly to us, including:

• Name and email address (newsletter sign-ups, contact forms, enquiries)
• Payment information — processed securely by Paystack; we never store card details
• Message content submitted through our contact and enquiry forms

How We Use Your Information

• To respond to your enquiries and purchase requests
• To notify you of new work and studio updates (only if you opted in)
• To process and confirm transactions
• To improve and maintain the website

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Third-Party Services

We use the following third-party services which may process your data under their own privacy policies:

• Paystack — payment processing
• Formspree — contact and enquiry form delivery
• Mailchimp — newsletter management

Data Retention

We retain your data only as long as necessary to fulfil the purpose for which it was collected. Newsletter subscribers can unsubscribe at any time using the link in any email. For other data removal requests, contact us directly.

Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent for newsletter communications at any time
• Lodge a complaint with a relevant data protection authority

Security

We take reasonable technical and organisational measures to protect your data. All payment processing is handled by PCI-DSS compliant processors. Our site enforces HTTPS and Content Security Policy headers to protect against common web attacks.

Contact